ITIL Training

ITIL Training 2017-02-09T08:03:57+00:00

ITIL Training

ITIL Courses:

ITIL Foundation:

ITIL® Foundation is a 3 day classroom based course Introducing learners to ITIL and the lifecycle of managing IT services. ITIL is structured around a service lifecycle and in addition to dealing with general ITIL principles and concepts, an introduction to each lifecycle stage forms part of this course.

CLICK HERE FOR THE TRAINING SCHEDULE AND TO ENROL

ITIL Service Strategy:

ITIL Service Strategy lies at the heart of the ITIL service management framework, a part of the Global Best Practice suite. IT executives, business leaders, and anyone involved in IT services, can use this publication as a guide to the best practices needed for a service strategy that delivers results and achieves business goals.

CLICK HERE FOR THE TRAINING SCHEDULE AND TO ENROL

ITIL Service Strategy:

The ITIL service design stage of the ITIL service management framework offers global best-practice guidance to IT practitioners and business leaders wanting to move their IT strategy forward. This step-by-step approach to planning focuses on quality and efficiency, leading to robust IT services that will stand the test of time.

CLICK HERE FOR THE TRAINING SCHEDULE AND TO ENROL

ITIL Service Transition:

The ITIL Service Transition stage of the ITIL service management framework offers global best-practice guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service strategy is maintained and controlling risks to smooth operations.

CLICK HERE FOR THE TRAINING SCHEDULE AND TO ENROL

ITIL Service Operation:

The ITIL Service Operation stage of the ITIL framework highlights best-practice for delivering IT to meet agreed service levels for both business users and customers. ITIL Service Operation also includes the day-to-day management of technology needed to deliver and support services.

CLICK HERE FOR THE TRAINING SCHEDULE AND TO ENROL

ITIL Continual Service Improvement:

Continual service improvement should be an integral part of every stage of the ITIL service management framework. ITIL Continual Service Improvement provides best-practice guidance for introducing a cycle of service management improvements, and a structured approach for assessing and measuring services.

CLICK HERE FOR THE TRAINING SCHEDULE AND TO ENROL